First Two Deposits

100% up to AU$500 + 250 Free Spins

No wagering on bonus or spins
Wagering
0×
Minimum Deposit
AU$20
Daily Withdrawal Cap
AU$5,000
Average Payout Time
1-2 days

Contact Simsinos Casino

Need help with Simsinos Casino? Contact our support team at support@simsinoscasino.win. We aim to make it straightforward to ask questions and resolve account or gaming issues.

Simsinos Casino is licensed by the Kahnawake Gaming Commission, operating under the authority of Starscream Limited, and employs SSL encryption alongside RNG technology audited by eCOGRA to protect player data and game fairness.

First Two Deposits100% up to AU$500 + 250 Free Spins

  1. OperatorStarscream Limited
  2. Established2022
  3. Game LibraryOver 4,000 titles
  4. Payment Methods24 (fiat & 14 cryptos)

How to get in touch

For assistance, send an email to support@simsinoscasino.win. Please use the email address linked to your account where possible, as this can help the support team locate your details and understand your request. Support will review your message and usually reply within 24 hours, although response times may vary depending on the subject and the information needed.

To help us respond efficiently, include your account email or username, a short description of the issue, and screenshots if relevant. Do not include your password or other sensitive security information in an email.

Common reasons to contact support

  • Account access, profile details and verification questions
  • Deposits, withdrawals and payment-related queries
  • Questions about bonus terms or promotional conditions
  • Technical problems, errors or website difficulties
  • Responsible gambling requests, including help with account restrictions or taking a break

If your request concerns a transaction, verification matter or technical error, provide any relevant date, reference, error message or screenshot. Clear information helps the team investigate your question more quickly. Please avoid sending duplicate messages, as this may slow the review of your request.